Welcome to Elly’s Natural Skin Care FAQ — your trusted guide for natural pain relief, plant-based anti-aging, callus care, sensitive skin solutions, and non-invasive skincare.

This FAQ covers our entire product line including pain rubs, warming/cooling muscle rubs, Vitamin C serums, bakuchiol serums, sugar scrubs, and body butters — all handcrafted with pure, plant-based ingredients.

Formulated to help with:

• Arthritis knee pain and back pain
• Sore muscles, joint stiffness, inflammation
• Fine lines, wrinkles, uneven skin tone
• Dry, cracked, or callused feet
• Sensitive and mature skin

All formulas are free of parabens, sulfates, petroleum, or synthetic fragrances — safe for daily use.

Natural Pain Relief

What is the best natural pain relief rub for arthritis knees or back pain?

Plant-powered rubs containing the following ingredients work exceptionally well:

• Arnica
• Menthol
• Wintergreen
• CBD
• Cayenne (warming)

Our Joint & Muscle Pain Rub blends these to increase circulation and soothe stiffness.

Does CBD pain rub help with joint or muscle pain?

Yes — CBD interacts with local receptors to help reduce inflammation and muscle tension. When combined with menthol and arnica, the results are often fast and noticeable.

What’s the difference between warming and cooling pain rubs?

• Warming rub: Uses cayenne (capsaicin) to increase blood flow for deep stiffness.
• Cooling rub: Uses menthol + wintergreen to calm surface-level tightness.

Are plant-based pain rubs safer than chemical creams?

Yes. Natural ingredients avoid petroleum and synthetic chemicals while delivering effective relief.

What natural ingredients help with morning stiffness in seniors?

• Arnica
• Menthol
• Wintergreen
• CBD
• Capsicum

Anti-Aging & Face Serum

What is bakuchiol, and is it a natural alternative to retinol?

Yes — bakuchiol is a plant-derived retinol alternative that:

• Boosts collagen
• Improves elasticity
• Softens fine lines
• Brightens uneven tone
• Does NOT irritate sensitive skin

It pairs well with Vitamin C, squalane, CoQ10, and rosehip oil.

What’s the best natural serum for women 40+?

Your best option is our Advanced Face, Neck & Chest Serum with:

• Bakuchiol
• THDA Vitamin C
• Squalane
• CoQ10
• Rosehip seed oil
• Argan oil

How do I tighten loose skin naturally?

Use serums containing:

• Bakuchiol
• Vitamin C
• CoQ10
• Squalane

Also maintain hydration, gentle exfoliation, and daily SPF.

Does Vitamin C help with dark spots?

Yes — especially stabilized forms like THDA Vitamin C, which brighten discoloration and boost collagen.

How long does it take to see results?

• Hydration: 1–2 weeks
• Firmness & brightness: 4–8 weeks

Callused Knees & Dry Heels

What is the best way to treat cracked heels or callused knees?

The best approach is:

• Exfoliate with a sugar scrub
• Moisturize deeply with shea butter
• Repeat regularly

This combo helps soften and repair thick skin.

Do sugar scrubs help thick or rough feet?

Yes — sugar crystals lift dead buildup while oils hydrate the fresh skin beneath.

Why do my feet stay dry even after moisturizing?

Without exfoliation, moisturizers cannot penetrate. Using a sugar scrub first unlocks absorption.

Sensitive Skin & Natural Skincare

What ingredients should sensitive skin avoid?

• Parabens
• Sulfates
• Synthetic fragrance
• Petroleum-based ingredients

Is plant-based skincare better for sensitive or mature skin?

Yes — oils like rosehip, argan, and squalane nourish without irritation.

What does “non-invasive skincare” mean?

It means results using botanical ingredients — no harsh acids, needles, or chemicals.

Elly’s Product FAQs

How do I use your Joint & Muscle Pain Rub?

• Apply to clean, dry skin
• Massage 20–30 seconds
• Use 2–3 times daily

Difference between cayenne and non-cayenne formulas?

• Cayenne: warming, deeper relief
• Non-cayenne: cooling, great for sensitive skin

Will your pain rub stain clothing?

No — it absorbs quickly and has a mild scent that fades.

How often should I use the non-invasive face serum?

Use daily, once or twice. Apply 2–3 drops after cleansing.

Is your body butter safe for sensitive skin?

Yes — no parabens, sulfates, or synthetic fragrance.

Can I use your sugar scrub on knees, elbows, or feet?

Absolutely — it’s excellent for:

• Cracked heels
• Callused feet
• Knees & elbows
• Pre-shave exfoliation

Can I use your sugar scrub on my face?

Yes — the fine crystals provide gentle exfoliation. Patch test if extremely sensitive.

Will your scrub clog my shower drain?

No — it rinses clean and contains no hardening coconut oil.

Shipping

How fast do you ship?

Orders ship in 1–2 business days from Sacramento, CA.

Payments

Is it safe to use my card on your site?

Yes — checkout is encrypted and secure.

Orders

Can I change or cancel an order?

Orders process immediately, so changes are not possible once submitted.

Wholesale

Do you offer wholesale?

Yes — visit our Wholesale Page for details.

Stores

Where can I buy in-store?

Elliott’s Natural Foods (Sacramento)
Life Line Holistic Clinics (Sacramento & Davis)

Need More Help?

Visit our Contact Page anytime.